Trinitas Trading

Privacy Policy

Effective Date: January 1, 2025

Welcome to Trinitas Trading. We respect your privacy and are committed to protecting your personal information.
 
Throughout this site, the terms “Trinitas Trading”, “Trinitas Trading LLC”, “we,” “us,” or “our” refer to Trinitas Trading LLC. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our software products. By using our services, you consent to the practices described in this policy.
 
1. Information We Collect
 
Personal Information: We collect information you provide directly to us such as your name, email address, your platform’s Machine ID, and any other information you provide during registration, account creation, authorization request, or communication with our customer support. This information is collected when you:
 
  • Download and use our free products or free trials.
  • Register for an account or purchase software.
  • Request software license for purchased products.
  • Subscribe to our newsletter or fill out a form.
  • Contact us for customer support or inquiries.
 
Automatically Collected Information: When you interact with our service, we automatically collect certain data through cookies, web beacons, and similar technologies. This includes your IP address, browser type, device information, pages you view, and how you interact with our service.
 

Payment Information: We do not directly collect or store your payment information. Instead, we partner with Stripe as our third-party payment processor to handle all transactions. Stripe is responsible for securely managing your payment details. We urge you to review Stripe’s Privacy Policy for comprehensive information on how your payment data is collected, used, and protected. By using our services, you acknowledge that the security and privacy of your payment information are governed by Stripe’s terms and privacy policy.

2. How We Use Your Information
 
We use the information we collect for various purposes, including:
 
  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our product offerings.
  • To authorize access for purchased premium products.
  • To notify you about changes to our services.
  • To process and fulfill your orders, including payment processing.
  • To provide communications regarding service updates, support and new product offerings.
  • To provide customer support.
  • To send you marketing communications about our products if you have opted in.
  • To comply with legal obligations or to protect our rights, privacy, safety, or property, and/or that of our users or the public.
3. Sharing Your Information
 
We may share your personal information with:
 
  • Service Providers: We may share your data with third-party companies that provide services like web hosting, analytics, payment processing, and marketing.
  • Business partners: We may share your data with our business partners if you have requested their services or products.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Sale
 

We do not sell, rent, or lease your personal information to third parties. We are committed to ensuring that your personal data remains private and secure, and we will not engage in the sale of your personal information for any financial or other benefits. If our practices regarding data sales change in the future, we will update this policy and provide you with the option to opt out of any data sales through a clear and conspicuous “Do Not Sell My Personal Information” link on our website.

5. Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights:

  • Right to Know: What personal information is being collected about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Opt-Out: Opt-out of the sale of your personal information (though we do not sell personal information).
  • Right to Non-Discrimination: For exercising any of your privacy rights.
6. International Data Transfers
 
Trinitas Trading and our website are operated in the United States of America. If you reside outside the United States of America, your information will be processed and stored in servers outside your country of residence, where data protection laws might differ. We ensure appropriate safeguards are in place for such transfers.
7. Data Security
 
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee its absolute security.
 
8. Children’s Privacy
 
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
 
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Information
 
For any questions or concerns regarding this Privacy Policy, please contact us: